AODA – Accessibility Standard for Customer Service
In Accordance with the Accessibility Standards for Customer Service, Ontario Regulation GILLFOR Distribution Inc.’s policy addresses:
A. The Provision of Goods and Services to Persons with Disabilities;
B. The use of Assistive Devices;
C. The Use of guide Dogs, Service Animals and Service Dogs
D. The Use of Support Persons
E. Notice of Service Disruptions
F. Customer Feedback
G. Training
H. Notice of Availability and Format of Required Documents
GILLFOR Distribution Inc. will make every effort to ensure that its policies, practices and procedures are consistent with the principles of dignity, independence, integration and equal opportunity.
The Policy and Procedures related to the Accessibility Standard for Customer Service are available upon request and in a format that takes into account the customer’s disability.
Please contact:
• Tejinder Gill, National Human Resources Manager
• Phone: 1-800-268-5983, x10205
• 244 Ellwood Drive West, Bolton, ON L7E 4W4
• Email: tgill@gillfor.com
• www.gillfor.com
AODA – Multi-Year Accessibility Plan for the Integrated Accessibility Standards Regulation 2025
AODA Customer Accessibility Policy
AODA Statement of Commitment 2025
